VossNet Getting Started


IMPORTANT: Please read the application notes at the end of this document if you experience any unexpected behaviour when running the software.

Thank you for installing the Voss Net Online Internaut software. This package contains all the software you need to access the global Internet network of computers and information sources. The software is completely free and comes with a trial of the Voss Net Online service, allowing you to explore the Internet for a limited period for free!

To register for your free trial, please follow the simple steps below:

1. Firstly, you must decide on a username for your account. This must be made up of 8 or less letters or numbers; no punctuation characters are allowed. It's probably a good idea to think of two possible usernames, just in case somebody else has already registered your first choice. Most people choose some contraction of their first and last name (eg. Fred Flintstone might pick fstone) but it's completely up to you.

2. Now start up the Voss Net Internaut by double clicking on the Voss Net Online icon in the Voss Net Online program group. After a short while the main Internaut window will pop up.

3. Next, you must setup the program to talk to your modem. Click on the 'Connect!' menu and a window will pop up. Choose the correct telephone number for your area from the 'Phone Number' box. Then ensure that the correct speed and comm port is set for your modem. Finally, go up to the 'Modem' menu and select the 'Set modem initialization string' option, find your modem in the menu that pops up and double click on it. If it's not there just leave it for the moment, the default string should work ok. Please do not modify the Username and Password boxes at all.

4. Now you're ready to go on-line and register. Click the 'Connect' box next to the telephone icon. You modem should now spring to life and dial Voss Net Online.

5. After a short wait you will be connected to Voss Net. Now, just follow the instructions that come up to take you through the registration procedure.

6. If all goes well you will now have a Voss Net Online trial username and password. To use the account just go up to the 'Users' menu and pick the 'Create new user' option. Then type your username and full name into the boxes that come up and click on OK. The account will now be set up. When everything settles down, just type your password into the 'Password' box, exactly as given to you by the Voss Net system during registration.

7. Finally, click 'Connect' to go on-line and explore the Internet!

After a period your trial account will cease to give you full access to the Net and you will be invited to take out a full subscription.

IMPORTANT NOTE: To get the most out of the Voss Net Online Internaut and your trial account, please read the 'Helpful Hints' file.

If you have any problems at all please telephone our support line on 01753-737-999 or email support@vossnet.co.uk.

Please feel free to pass on the Voss Net Online software to your friends and family. The software can be copied as many times as you like.

APPLICATION NOTES

If you are using smartdrive with the /x option, you may encounter some errors with directory and file creation when using the user interface. This is known problem and a fix is forthcoming. The temporary workaround is to use smartdrive without the /x option.

On some hi-colour graphics cards running in 24bit mode you may encounter 'Overflow Error' messages. If you come across these reduce the number of colours in Windows to 65,536 or 256. Also try contacting your video card manufacturer to see if they have an updated driver for your card or you could use the standard Windows SVGA drivers instead.

If you find that Voss Net Online's response is sluggish, especially on local documents such as when clicking on the 'Today' icon, you may have to change some settings on your Windows configuration. To do this, load up the Windows SYSTEM.INI file into Notepad and find the [386Enh] section. Look through this section for a line that reads COMxFIFO=0 (where x is the number of your modem's comm port). If you find that line, change the 0 to 1 so it reads COMxFIFO=1. If the line isn't present then add it, again so it reads COMxFIFO=1. Then, restart Windows before attempting to connect again. Also, please ensure that you are using the correct setup string for your modem.